Here at Crosslaw House we pride ourselves on the genuine warmth of our staff.
The owner of the company is Care Concern Ltd who dedicate professional skills to providing a committed service within superior accommodation.
Below you can meet some of the staff we have at Crosslaw House. Please feel free to pop in and meet the rest of the team!
Crosslaw House Manager
The Manager has overall responsibility for the day-to-day management of the Home and for the residents welfare. She ensures that staff have appropriate qualifications, training, and liaises with professional agencies such as the Health Board, Social Work Department, GP’s, Hospital Staff, Education Authorities, Care Inspectorate etc. She would welcome the opportunity to discuss any matters with you.
Lynne has over 20 years of nursing and over 10 years of nursing home management experience.
The Deputy Manager assists the Manager in both the management and development of the Home. Karen is a highly experienced nurse with an extensive background in caring for the elderly.
Our activities co-ordinator is responsible for co-ordinating and planning our extensive programme of recreational activities, entertainments and outings.
Our cook is responsible for menu planning, food preparation and food hygiene. Our catering staff are all experienced and home baking is a speciality. All baking and meals are freshly prepared on the premises for your enjoyment.
Our Other Staff at Crosslaw House
Registered General and Enrolled Nurses are responsible for carrying out all nursing procedures and ensuring an excellent standard of care is received by all residents on a day-to-day basis. Each nurse is the named nurse for a particular group of residents. Our Senior Care Staff are qualified with SVQIII or HNC in health and social care and are able to help the nurses with medication and the well being of our residents.
Care staff are responsible for meeting the personal and social care needs of the residents in a way which respects their dignity and independence and affords freedom of choice.
Domestic staff are responsible for cleaning within the Home and ensuring that the required high standards are maintained.
Laundry staff are responsible for laundering all personal clothing.
Our handyman is responsible for the day-to-day repairs and maintenance of the building.
Local gardeners maintain the lawn and landscape gardens to provide an attractive, colourful setting.
The administrator can help you with personal allowance enquiries and other office related matters.